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post_id1751

Trust, the essential ingredient for innovation

In high performing teams trust is an extremely important thing. We talk about it a lot. We’re trying to constantly build it. If you’re not constantly trying to build it, then you might want to think about what you’re doing.

Where there’s trust there’s dialogue, we call that real talk. That ability to give and receive feedback, irrespective of positions on the team. They challenge and reward each other. That open dialogue, that real talk is really important to building trust.