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Home > Programs > 1-on-1 Coaching and Mentoring

1-on-1 Coaching and Mentoring

As a leader, you may not always have the solutions and answers to every query. But with 1-on-1 coaching, you can discover the skills needed to encourage yourself and your team to take initiative. Coaching and mentoring is one of the most effective ways to enhance the ingenuity, knowledge and abilities of not only yourself, but of individuals within your organisation.

But what is coaching and mentoring?

Coaching and mentoring are processes that support individuals to achieve their maximum potential. While similar in nature, it’s important to understand that they are two very different concepts.Coaching refers to training and practice that enables people to set and achieve personal goals that fall within organisational objectives. It also involves taking skills and leadership capabilities to the next level.Mentoring, on the other hand, relies on the experience of the mentor and focuses on the growth of the mentee as a complete person. There is no specialised training required for mentoring, and it can be performed by anyone senior to the mentee. 

When to use mentoring vs. coaching?

Coaching and mentoring team members can be effective for a number of reasons and in a variety of situations. A commonly held belief is that coaching is more of a remedial intervention, and is a technique used to support an individual who may be struggling with certain skills or lacking in terms of knowledge. This is not the case, as coaching is actually of best use when utilised to reward high-achievers. Why? Because by providing them with opportunity and guidance to establish and achieve goals, these people will become a stronger version of themselves and a better producer within the organisation. Mentoring, on the other hand, can play the role of an open-ended intervention, assisting the mentee to develop in a holistic sense. The reason being that the process draws on the personal experience of the mentor to offer guidance and clarity. Mentoring can be beneficial in some scenarios, however it often suffers due to a lack of structure that you would find in a good coaching program.  

Keys to being an effective coach or mentor

Being an effective coach or mentor requires dedication and skill. We’ve listed some of the key traits below:Create an authentic connectionKey to becoming a great coach is the ability to make the people you are working with feel comfortable. This means you need to develop an authentic connection where individuals feel understood, respected and appreciated. Connections can be formed by greeting team members in a warm and personal way, by asking open-ended questions with a casual or natural tone, by maintaining relaxed posture, and by practicing humour and humility. Appreciate their strengthsThe coach or mentor’s role is to help the other party develop to their full potential. To achieve this, try to recognise their strengths and look for ways to build upon this. A good way of identifying an individual's strengths is to focus on what they like to do outside of work or away from the organisation, to truly see whether their interests and talents lie. Use this information around what they do for fun and try to incorporate it within their role. Build trust Trust goes a long way to developing a strong relationship between the two parties. This helps the mentee to share their goals or concerns, and feel safe in doing so. Such a process requires time and patience so think about daily behaviours that you can use to support this, such as:
  • Reward your team for hitting their goals
  • Demonstrate desired behaviour through your own actions
  • Support team members with their work if they need time off
  • Be honest, upfront and approachable when it comes to offering feedback

Our approach to coaching and mentoring 

Depending on your goals and needs, we can coach you in a range of areas including: 
  • Developing a professional identity and personal code to help guide you in making values-based, tenacious decisions.
  • Finding ways to conduct honest, difficult and compassionate conversations with your team while maintaining safety and confidence.
  • Gaining a deeper understanding of yourself and others to better influence the identity of your teammates and identify potential leaders within your organization.
  • Implement best practices to keep your team productive, positive and connected - even when you’re all remote.
  • Develop skills in a hands-off approach that enable your team members to take ownership under pressure.

1-on-1 business coaching tailored to your organization or personal needs

Sometimes 1-on-1 coaching is necessary to achieve and exceed the goals you’ve set out as a leader. Whether you're a C Suite officer, existing manager or emerging leader, our 1-on-1 coaching can be customised to suit the unique needs of your organization or growing business.



What is a business mentor?

A business mentor is someone who provides advice and knowledge to someone within a business or organisation. They use their experience to support and guide individuals to achieve their full potential, realise their goals, and take on new skills. This can involve working on career growth and building confidence. Key to the relationship is that the business mentor has experience and learnings to share, making them a reliable source for self-improvement.


What does a business mentor do?

Business mentors offer guidance to mentees in relation to career progression and interpersonal skill development. Some of the things that they may help with include job options, goal setting, networking and identifying useful resources to implement. In this sense, a mentor acts as a professional role model and advisor. To encourage development and to ensure the best results, business mentors should build a strong degree of trust with the other party, share their skills and knowledge and act in an empathetic way regarding their needs. A mentor’s role evolves over time to suit the needs of his or her mentee. 


What is a business coach?

Business coaches use skills and developmental goals by breaking them down into clearly defined tasks which need to be finished within a set period of time. This means that business coaches support and offer advice to individuals to support growth, and that they prioritise goals based on the needs of the organisation. The process outlined here involves following a more formal structure when it comes to problem solving and managing different aspects of the job. 


What does a business coach do?

Business coaching is an involved process that focuses on identifying goals, ordering them based on importance and defining the best way to achieve them. Therefore, business coaches are responsible for assisting businesses to become more accountable, objective-based and competitive. These professionals work across all aspects of business, from meeting sales targets and devising marketing strategies to improving communication skills and team building. A transformational business coach is always prepared to challenge the status quo, question decisions, and encourage leaders to appreciate other perspectives. 

Leadership Coaching

Combining mindfulness and modern neuroscience principles, Performance by Design can help you build leadership capabilities and improve the overall performance of your business or organization. Our leadership coaching program helps you to establish the right approach to overcome daily challenges as a leader through self-reflective exploration.

Executive Coaching

If you're in an executive position, such as a C-Level Director or Senior Executive, it’s important to develop awareness and challenge existing mindsets in your organization. By developing a unique sense of self-awareness and finding your passion and power to improve organizational thinking, relationships and innovation - you can better establish yourself as a leader.

Management Coaching

New to management or want to up your game? Performance by Design has a proven track record in assisting both experienced and budding managers in kicking goals for themselves and for their team. Whether you’re working in the public or private sector, our team can help equip you with the skills needed to support your staff in reaching their potential and fostering a culture code that embraces engagement, productivity and positivity.

Career Coaching

Helping individuals achieve their career goals, our individual leadership coaching program offers a unique approach to career development. Providing support for individuals considering a career change or actively seeking new employment opportunities, we can help you with: planning, CV preparation and interview coaching.