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FAQs

Each week the PBD team answer frequently asked questions on The Culture Couch. Watch the boys give their experience to support culture and performance change.
  • Do you generally start with teams that are low performing?
  • How do you manage different personalities?
  • How do you deal with the talented people that don't follow the rules?
  • We have a great culture at our organisation. When we hire people, we tend to forget about our culture and hire for talent and not behaviours. Why do companies forget about this?
  • I have just joined an executive team and I am struggling being challenged in my area of expertise. How do I deal with this?
  • What has changed for leaders in this COVID period in terms of buildin meaningful relationships at work?
  • We hear a lot about leadership groups in sport. Do we put the same emphasis in business as we do in sport?
  • Can you change culture from the bottom up?
  • What do you do if your boss is old school?
  • What is the biggest challenge opportunity with employing millennials? What do you think is the best way to maximize their output?
  • Can you share three to four tips on how leaders can display more communication? Or their how they can demonstrate better communication the staff in the office?
  • We talk a lot about or we hear a lot about leadership groups in football and in sport, and they're really, really important. Are they equally as important in the corporate world?
  • How do you make culture that is sustainable?
  • What do you do, when you have the wrong people in your leadership team?
  • I'm a young person in a new company, and aspire to become a leader. Any advice?
  • Why do leaders continually put up with poor behavior?
  • What is the role of the board in creating high performing cultures?
  • We've had to rejig our organization we're joining teams to become, we joined two teams to become one team. How do I join those teams together effectively?
  • Isn't the leader's job to communicate when good and bad?
  • I've got a plumbing company with a limit 11 plumbers, they are all men, and they aren't into either sharing their feelings or holding each other accountable. Would your system work for us?
  • I've got a sports background. What advice to someone who feels the lack of team in a corporate environment?
  • I love where our work and the environment but I must say I struggle on a Monday as I don't know much about sport and everyone seems to be talking about it, and I guess it is really prevalent, isn't it?
  • Does it get lonely when you're trying to make changes? Like how and how do you, how do you counteract that?
  • Do leaders have the change some of their role coming out of this COVID period?
  • Do CEOs need a coach themselves?
  • I'm frustrated because we are a siloed company and we don't really function as a team
  • I seem to be always busy. I'm not sure that I'm doing the work that I really want to do and building strong relationships
  • Every time we try to give feedback at work, it seems to turn into a joke. Any tips?
  • We're in a growth period of our organization and have a great culture. We're about to recruit some more people and are worried that that might impact negatively on that culture. Any suggestions about recruitment and the onboarding process?
  • When is the best time to start a cultural change program?
  • What is the biggest hindrance to success of the PBD system?
  • I am a small medium business owner and we recently went on a culture transformation. We are seeing some great people coming into the organisation, but some long term staff are starting to push back.
  • I have heard you talk about Real Talk and face to face feedback. At our company we do anonymous feedback and surveys. What are the benefits and negatives of both?
  • We have a pretty good culture at our work, but our meetings are really disorganised and I think it will disrupt our culture?

What is performance culture?

Performance culture is a term used to describe what we’re working toward when we dive in on the how and why of what your organisation is seeking to achieve. It’s also a state of being for your organisation – one where your workers are dedicated and determined to get the results you want.

Performance by Design helps businesses all over the world generate a performance culture with a combination of one-on-one coaching, team training, and the development of culture codes to drive cohesion and facilitate a better standard of work.

How do you create a culture of high performance?

High performance is a function of both individual capabilities and the support that your teams provide each other in pushing for a higher standard of work. By putting the work into clarifying key organisational values, reinforcing behaviours that support those values, and staying attuned to the work of your employees, you’ll be on the way to creating a high-performance culture already.

How does company culture affect performance?

Company or organisational culture is a term that we use to refer to the collective results of how people on your teams think and behave at work. It informs everything – from the health and happiness of your workers through to your bottom line.

Maintaining a healthy company culture ensures that your teams are supported, that they know where to look when they don’t have the answers themselves, and that they know they can contribute best by working together.

What are the key components of high-performance work?

Creating a high-performance team is all about getting structured in your efforts and sticking to it. Our leadership consultants will tell you that it’s a combination of planning, and a willingness to have difficult conversations that will be the biggest contributor to your success or failure in generating a high-performance work culture.

How do I get more out of my team?

Getting more out of your team is all about empowering them collectively to work better together. This requires a deft touch and a great deal of trust between workers, leaders, and the organisation as a whole. The team at Performance by Design can help you empower your team, and push for better in their performance with coaching and evidence-based training.

How do I have honest conversations with my team?

Honest and open communication is an essential component of a high-performance workplace. But facilitating those conversations is not always so clear cut. Through one-on-one leadership coaching, the team at Performance by Design can assist your leaders in developing the ability to have open and honest communication about the topics that need to be talked out.

How do I get my team to self manage?

Self-managing teams have a knack for eliminating bureaucracy and operating much more effectively than their closely managed counterparts. Encouraging your team to self manage is all about demonstrating trust, and encouraging your teams to take the initiative where possible. In teams with a diverse range of skills, it’s also important to ensure that a culture of mutual respect is in place.